Quick International Delivery, Nice Shirt, Good Quality, But Expensive.
One item was good but it wasn’t the type of material it was described as. it is cute but the material could overheat you pretty easily. Being At a concert, I concerned. the other item completely catfish me. prior to making this purchase I asked if returns were easy and simple, I asked if they were valid. They communicated to me yes. When I asked to return one of the items, they start telling me the hoops I have to jump through in order to return the item and I have to pay a hefty fee to return it back. This should notify me prior to the purchase when I asked. Because I wasn’t going to keep both items I wanted to see, which was best for my outfit. I lost money and now have a shirt I will never wear. The communication and customer service was poor. The islands may look cute, but they are poor quality with cheap materials. I do not recommend this site. I’m sorry.
Dear Carolyn,
Thank you for sharing your feedback with us, and we apologize for the negative experience you had with your recent purchase. We understand your disappointment regarding the material of the item not matching the description and its potential to cause discomfort, especially during a concert.
Regarding the return process, we sincerely apologize for the miscommunication and any inconvenience caused. We strive to provide clear and accurate information about our return policies to ensure a smooth and hassle-free experience for our customers. We understand your frustration with the unexpected hoops and fees associated with the return process. We value your feedback and will use it as an opportunity to improve our communication and customer service.
So happy to buy it. It’s perfectly like the picture and it’s so stylish and comfortable.
Always quality as usual, missing a part but that’s okay I went to hardware store
Dear Seth,
Thank you for your feedback. We're glad to hear that you've found our products to be of consistent quality. However, we apologize for the inconvenience caused by the missing part.
We strive to ensure that all orders are complete and accurate, but sometimes errors can occur during the packaging process. We appreciate your understanding and resourcefulness in visiting a hardware store to find a solution.
If you could provide us with more details about the missing part, we would be happy to assist you further. Please reach out to our customer support team, and we will work together to resolve the issue promptly.
I love the flair of the outfit, the comfort of the materials, the vibe, it's perfect
Dear Sannang,
Thank you for your wonderful feedback! We're thrilled to hear that you love the flair, comfort, and overall vibe of the outfit. It's fantastic to know that it has met your expectations and that you find it perfect.
We take pride in curating stylish and comfortable pieces for our customers, and your satisfaction is our ultimate goal. Your positive feedback motivates us to continue delivering exceptional products.